Return and Exchange Policy
· A full refund, excluding shipping charges, will be issued for returned merchandise if returned within twenty-one (21) days of purchase. We will not accept returns on any non-saleable items or Sale items. Plein De Vie Jewelry will credit your original form of payment. This may take a few days to appear on your end through your financial institution. Freight expense will be the responsibility of the Customer. Plein De Vie Jewelry is not responsible for items lost in transit when returning items. We take great care to ensure your jewelry is packed and shipped properly, however, accidents do happen. If your piece arrives damaged, please take a photo along with a copy of your receipt and email firstname.lastname@example.org.
For all refunds or exchanges, Customer must provide proof of purchase with their shipment. Please complete the Product Returns Form.
All refunds will be processed within 5 working days after we have received your returned item. Final sale discounted items are non-refundable.If for some reason, you are not completely satisfied with your purchase, we will be more than happy to offer you an exchange for your unworn piece for a different item of your choice up to the value of the original purchase excluding shipping charges. The item will ship out within5-10 working days.